Case Study: People and Process in Finance and HR

HireEffect Case Study with HV Law header image with glasses, a pen, a notebook, and scales.

HireEffect Supports Hogan & Vandenberg Immigration Attorneys

 

Client Overview

  • Thriving, multi-state immigration law firm
  • 25+ employees
  • Experiencing rapid growth, but systems hadn’t kept pace
  • Partners lacked visibility into finances and confidence in people operations

Challengeabstract people pushing a gear up a hill to signify challenge

  • Partners frustrated by lack of insight into true financial health
  • Saw top-line revenue but had no clear picture of expenses
  • Generating income yet accumulating debt
  • A/P and A/R were neglected, and there were no internal controls
  • Cash flow strain and mounting stress
  • Employee conflict and poor communication between offices drained leadership time and morale

Solutionabstract key to signify a solution

  • Financial Systems
    • Complete clean-up and process redesign
    • Introduced Ignition for invoicing + upfront payments
    • Implemented Melio to automate payables and pay down debt with monthly budgeting
  • Back-Office Operations
    • Streamlined and managed bookkeeping, payroll, and payables processing
  • HR & Culture
    • Stepped in as HR partner
    • Rewrote employee handbook
    • Provided training and development opportunities
    • Initiated structured company-wide meetings
    • Took on employee relations
  • Leadership Support
    • Worked with partners to improve communication and visibility between offices
    • Helped unify two offices into one collaborative team

“It took more than a year and a lot of hard work, but HireEffect significantly improved every aspect of our law firm’s financial situation — invoicing, collections, HR, taxes, everything. We continue to rely on HireEffect for ongoing financial support and back-office responsibilities. Going forward, we are confident that this partnership will help us to financially expand and continue to grow our practice.”

Rick Hogan, Partner

Results abstract gear with a bar graph in the center signifying positive results

  • Financial Clarity
    • Undeposited funds + A/R cleaned up, reconciled, and remain accurate
    • Only debt = EIDL loan (on repayment schedule)
    • All other bills are consistently paid on time
  • Leadership Confidence
    • Improved communication + cash flow visibility = confident decision-making
    • Uncertainty turned into empowerment
  • People & Culture Impact
    • 30% reduction in formal employee complaints (within 6 months of training)
    • Higher employee confidence in conflict resolution
    • Management spends 25% less time mediating conflicts
    • Performance reviews 66% faster (2.5 hrs → 50 min)

Key Takeaways abstract stars signifying key takeaways

  • Success came from partner commitment to visibility + culture
  • Transformation required collaboration, accountability, and conscious leadership
  • Technology + people-first practices = clarity + stronger team + growth
  • Stress turned into strategy → confidence restored

 

Ready to gain clarity in your finances and confidence in your people?abstract upper body with a telephone asking people to contact HireEffect

Read the full HV Law Case Study here.