Do you practice what you preach?
I network. A LOT. I’m out there speaking in front of job seekers all the time. And the one thing I hear repeatedly is that “recruiters suck.” All of us. Job seekers (active AND passive) have lumped us together, our reputations forever tarnished by the few. Or, is it the many?
Maybe it’s time we took notice.
I’m not sure how many recruiters suck. I don’t have the statistics. But, when I get replies like this, in response to a simple two-line “standard” e-mail explaining that my client has filled the job, it really makes me wonder.
I just want to thank you very much for taking the time to send me a response, regardless of the outcome. It’s unfortunate that the position is filled; however your response is above and beyond and is much appreciated with so many candidates in the market.
I hope we can work together on future opportunities.
Job Seeker (protecting the innocent)
We expect, rather, we demand communication from our candidates. If they don’t follow up with us, if they don’t send a thank-you note, if they don’t communicate in the exact way we think they should, we blast them, or worse, remove them from consideration for our positions. If they communicate poorly, we may even blacklist them.
But, do we treat them the way we expect them to treat us and/or our clients?
I am a recruiter. I have been a recruiter since 1993. I’ve worked for non-profits, corporations, and agencies. I think I have a pretty strong background in this industry. On the flip side, I’ve also been a job seeker. You know what happened when I sent my resume to other recruiters for review and consideration? I’m sure you can guess.
And I can (still) tell you how many (and which) of those recruiters sucked.
If you throw e-mail into this poor communication/lack of communication mix, well, then you’re opening Pandora’s Box! People still write e-mails using all CAPS, don’t spell check, don’t consider tone or possible perception…the list of blunders is endless. And, I’m not talking about the job seekers!
I recently encountered a woman who is building an entire business, and a successful one at that, around teaching executives how to communicate via e-mail. The written word has a lot of power, and that power is often abused. People, even very professional people, frequently forget to think before they speak, or more unforgiving, think before they write and hit Send. So, possibly, the only thing worse than no response, is an inappropriate one.
But, much like Pandora discovered, there is hope at the bottom of that box.
The hope is in our remembering effective communication. We need to communicate constantly and consistently. And NOT just on Twitter and Facebook.
We need to at least attempt to create shared understanding. Our candidates deserve to understand why they’re not a fit for the job. They deserve to understand what they might do to differentiate themselves in this job market. They deserve to be told if their resumes don’t do them justice, or if they’re reaching for the wrong opportunities. They deserve candor, honesty, and—most of all—communication.
As a group, we don’t suck. We know right from wrong. We know how to be ethical and practice integrity in our profession. We know how to treat our prospects, our candidates, and our clients. We know how to treat each other.
Our reputations are all we have in a market where ANYONE can be a recruiter. Cost of entry is low, job seekers are plentiful, and it seems that everyone is an expert. People who have never used a resume to initiate a hiring decision are writing resumes. People who have never used social media to find a candidate are teaching job seekers how to use social media to find a job. And, it seems that if you once had to LOOK for a job, it means you’re qualified to help others find jobs.
While it may be these people giving the rest of us this bad name, how could a job seeker know that up front? So we need to work even harder to be sure we’re doing the right thing. Those who follow me know me for offering quotes as advice to job seekers.
So, my quote for this post, “DO UNTO OTHERS!” And let’s get it done!
Image courtesy of http://www.123rf.com/
This post was originally published Way Back in 2009. See original post here: http://www.recruitingtools.com/jennifer-scott/